Patient Services - Patient Svcs Supervisor

Patient Services Supervisor

Job ID: 674

Location: 10300 Linn Station Rd, Louisville, KY 40223

Job Type: Full-time

What You'll Love About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.


• Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.


• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.


• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenson Dental Partners Team

• Benefits are available after 60 days of employment


• Medical, dental, and vision insurance with company contribution


• Life Insurance


• Flexible spending (health and dependent care) account


• Paid Time Off & 6 paid holidays off


• Employee Stock Ownership Plan


• 401K


• Daily Pay


• Professional development assistance


• FREE continuing education opportunities


• Employee assistance program

Responsibilities:

• Manages assigned day-to-day operations, ensuring daily department and patient objectives are met timely and accurately.


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  Provides team members with support, guidance, leadership, and motivation to promote maximum performance through coaching, counseling, and disciplinary action as appropriate.

  
  


• Manages team members to ensure phone, written and scheduling activities all fall within company quality and SLA guidelines.


• Conducts or supports ongoing training for existing employees.


• Liaises with Regional Directors of Operations and Practice Managers to support our dental practices and educate practice teams on Patient Services' processes and scheduling procedures.

Requirements:

• High School Diploma


• 1 year Customer Service Experience


• 1-2 Years Management (Preferred)


• Google Suite

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.